Why would you allow a box for special delievery instructions if they don't come out on your end? I left specific instrucstions that my hotel room number had changed. If you're delivery person can't go to the office and ask where the customer is, I don't know what to tell you. I have had nothing but problems the last 2 times I have placed an order with you. My previous order I specifically asked the manager if the driver would have change for $100. No, he didn't and I had to trust someone I didn't know to go and break it for me because change was not brought even though I asked prior to ordering. Ridiculous! Perhaps it's time to find a different pizza place when I come to town.