I placed an order on 11/21/14 for approximately 11 people in our office @ 11:37am and was told we would have our food in 45 min. to an hour @12:50pm I called and was told to give them an add' l 15 to 20 minutes. Our lunch is over @ 1:00pm, when the food arrived the salad was horrible,(white chunks of lettuce, like the core of the lettuce, you do not put white onions in salad you use purple) $4.99 wasted, the food was cold, the receipt showed our food left in route @ 12:36pm why did we receive our food almost 40 minutes later.(we recd at 1:10pm) Do you know what "COLD" pizza, alfredo, meatball and italian sandwiches taste like. I would like to have my money back.. I will not be ordering from Sarpino's again and I will be letting everyone know the service and food is horrible and not to waste their time going there.